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LiveHelpNow - Integrations

Explore the intricacies of integrating various software applications, platforms, and technologies with LiveHelpNow. Technology enthusiasts, software developers, and business owners looking to optimize your workflows will find these resources helpful as they navigate the integration landscape with confidence.

AI Knowledge Base Builders & Real-Time Agent Collaboration

10/14/2025       By: Maria Rush

Here’s something I’ve learned after years of watching customer service evolve: your help articles are either working for you, or they’re quietly making your support slower. I’ve seen compa...

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Why Every Business Needs a Cloud Based Phone System with Voice Analytics

10/08/2025       By: Maria Rush

A cloud based phone system is becoming one of the most important tools for modern customer support. I’ve never written about this before, but it’s something I’ve been thinking about a lot, espe...

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What Is Multi Tenant Software?

09/16/2025       By: Maria Rush

Let me tell you a story. A friend who runs an agency once told me he had five different logins just to answer support questions for his clients. Five. Every time a ticket came in, he’d have to s...

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Omnichannel Customer Support: One Inbox to Rule Them All

09/09/2025       By: Maria Rush

Have you ever tried to juggle multiple customer support channels at once? You’re answering a chat, an email pings, and then the phone rings. It’s like trying to make spaghetti, fold laundry, and ...

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Guide to SaaS Pricing Models: Why Flexibility Matters More Than Ever

09/02/2025       By: Maria Rush

Pricing is tricky. Especially when you’re running a SaaS business. You want to make money (of course), but you also want customers to stick around. And maybe even tell their friends about you. That...

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Top Help Desk Platforms That Balance AI and Human Support

08/20/2025       By: Maria Rush

I remember when everyone thought AI was going to take over support. Bots everywhere, no more humans, just instant answers 24/7. Sounded nice in theory, right? But the reality is when something actual...

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Help Desk and Live Chat: Why You Probably Need Both

07/02/2025       By: Maria Rush

Table Of Contents What is a Help Desk?What is Live Chat?When One Might Be EnoughYou might only need Live Chat if:You might only need a Help D...

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Integrating Knowledge Management Systems with ChatGPT

01/08/2025       By: Natalya Bucuy

Table Of Contents Knowledge Management System and ChatGPT ExamplesKMS and Chat GPT in EducationLMS and ChatGPT in Customer Support Benefits ...

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SendInBlue – LiveHelpNow Live Chat integration

12/26/2024       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of useful information about your customers. The SendInBlue Integrations will allow for easy transfer of live chat customer information into your SendInBl...

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Introducing Zoom Phone Integration with Zoho CRM

12/25/2024       By: Michael Kansky

Providing excellent customer service starts with understanding the customers, their needs, and behaviors. LiveHelpNow contact center software empowers customer service teams by providing tools t...

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