ZenDesk: A Step-By-Step Guide on Exporting Ticket and Knowledge Base Data

10/18/2023       By: Natalya Bucuy

ZenDesk is a popular customer service platform that helps businesses manage their support tickets and knowledge base. In this step-by-step guide, we will walk you through the process of exporting tic...

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Resolving Repetitive Inquiries with Self-Service and Chat GPT Generative AI

10/13/2023       By: Natalya Bucuy

With the introduction of AI in customer service, the benefit of repetitive inquiries automation through self-service is becoming a reality. How can the automation of repetitive tasks help your busines...

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How Colleges Can Benefit from Live Chat

07/31/2012       By: Maria De Jesus

College life can be overwhelming. For prospective students, the application process often feels like an endless marathon. Current students face the challenge of balancing courses, schedules, and fin...

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