LiveHelpNow - Blog
CX Research As a Main Marketing Strategy
12/26/2024       By: Natalya Bucuy
In recent years, customer experience (CX) has become a term and focal point of marketing plans for businesses of all sizes and sectors. In addition, CX is becoming increasingly important to compete su...
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How to use Pinterest for business
12/26/2024       By: Natalya Bucuy
I don’t always use social media, but when I do I prefer…Pinterest? Lots of media has circulated around Pinterest as a great social media marketing tool, but for some industries the picture-sh...
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SendInBlue – LiveHelpNow Live Chat integration
12/26/2024       By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of useful information about your customers. The SendInBlue Integrations will allow for easy transfer of live chat customer information into your SendInBl...
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How a call back system improves call center effectiveness
12/26/2024       By: Natalya Bucuy
What do you do when you are short on trained agents to man your helpdesk, but neglecting calls can lead to customers and prospects jumping ship and giving you a bad rep? What do you do when yo...
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Sneak Peek Feature: Superpower of Live Chat Communications
12/25/2024       By: Natalya Bucuy
We are all obsessed with the idea of superpowers. From flying to invisibility and mindreading – the fantasy that we can do and be more than just an ordinary human is fascinating. Well, flying a...
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Introducing Zoom Phone Integration with Zoho CRM
12/25/2024       By: Michael Kansky
Providing excellent customer service starts with understanding the customers, their needs, and behaviors. LiveHelpNow contact center software empowers customer service teams by providing tools t...
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8 Ways to Maximize ChatGPT for Customer Service
12/22/2024       By: Natalya Bucuy
ChatGPT, an AI tool developed by OpenAI, continues to make waves across all industries. If you’ve been on the internet at all in the last 12 months, chances are you’ll have heard of it. With the ...
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Ticket Management Made Easy for Carolina Biological Supply
12/22/2024       By: Natalya Bucuy
Of oInnovation. Quality. Service. These are values Carolina Biological Supply Company holds close to its heart. It instills these principles into everything it does, from staff training to its pro...
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7 Essential Customer Service Communication Skills
12/22/2024       By: Brandon Stillwell
Today’s consumers have never had more choices when it comes to product or service providers. This means that a solid customer support team is even more important when it comes to attracting and ret...
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Nutshell Integration
12/12/2024       By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of useful information about your customers. The Nutshell integration will allow for easy transfer of live chat information into your Nutshell people li...
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