Aug
20

08/20/2025       By: Maria De Jesus

Table Of Contents 1. LiveHelpNow (Hue)2. Hiver3. Tidio4. InvGate Service Management5. HappyFox6. Groove7. HelpCrunchConclusion ...

Aug
20

08/20/2025       By: Maria De Jesus

Table Of Contents What is AI Customer Service?What are the benefits of using AI in customer service?Where AI Falls Short (and Why Humans Stil...

Aug
12

08/12/2025       By: Maria De Jesus

Chatbots are everywhere. But most of them? They’re either too basic or too robotic. They might give you a canned response, but they don’t really help your customer. Now picture this: a chatbot...

Aug
12

08/12/2025       By: Maria De Jesus

Table Of Contents Quick Comparison Table1. LiveHelpNow — Best All-in-One Zendesk Alternative for Value and Support2. Freshdesk — Popular,...

Aug
06

08/06/2025       By: Maria De Jesus

You know how it goes. Customer messages don’t stop just because it’s midnight. But your support team? They need sleep. That’s where an AI customer service chatbot comes in. It’s like hirin...

Jul
29

07/29/2025       By: Maria De Jesus

Table Of Contents Why Social Media Is the New Customer Support FrontlineWhat Is Social Media Customer Service Software?How to Use Social Medi...

Jul
15

07/15/2025       By: Maria De Jesus

Table Of Contents What Is Live Chat?Three Ways to Do Live ChatLive Chat Software24/7 Live Chat SupportLive ChatbotHow to Know Which One’s R...

Jul
02

07/02/2025       By: Maria De Jesus

Table Of Contents What is a Help Desk?What is Live Chat?When One Might Be EnoughYou might only need Live Chat if:You might only need a Help D...

Jun
26

06/26/2025       By: Maria De Jesus

Table Of Contents What Is a Chatbot?ChatGPT vs GeminiA Quick HistoryStrengths and Use CasesPersonalization and Context HandlingData Privacy, ...

Apr
29

04/29/2025       By: Mary Dellosa

As customers demand instant help and 24/7 service, businesses must adapt fast. AI chatbot integration now leads this change. These smart tools go beyond basic support. They reshape how companies ...