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Discovering the Hidden Gems of LiveHelpNow: Underrated Live Chat Features

05/30/2024       By: Maria De Jesus

Customer service success lies in the details. While some features of LiveHelpNow’s Live Chat are well-known, others are just as powerful but overlooked. Three useful tools to enhance customer servi...

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LiveHelpNow Software Features to Shine in 2024

01/31/2024       By: Natalya Bucuy

The year 2024 brings us some exciting events to note. The Paris Olympics Games, World Cups in various sports, and a total solar eclipse (April 8!) are just some of them. And of course, let’s no...

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5 Best Live Chat Systems in 2024

01/19/2024       By: Natalya Bucuy

Are you tired of boring old customer service lines? Sick of waiting on hold for hours? Well, have no fear because live chat systems are here to save the day! When choosing software to help you achieve...

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Best Knowledge Base Tools for 2024

01/02/2024       By: Natalya Bucuy

In this comprehensive guide, we will delve into the world of knowledge base tools and help you understand why they are an essential asset for any business. We will explore the key features that make ...

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The Benefits of Live Chat Support for Enhanced Customer Service

12/21/2023       By: Natalya Bucuy

Live chat support offers businesses a convenient and effective way to engage with their customers in real-time. In this article, we will explore the numerous benefits of live chat and how it can enhan...

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The Power of Customer Data Analytics

12/20/2023       By: Michael Kansky

Today, businesses have access to a wealth of information about their customers. This treasure trove of data holds immense power, capable of transforming the way businesses operate and grow. Customer d...

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3 Ways to Boost Customer Engagement with Innovative Technology

12/19/2023       By: Natalya Bucuy

Customer engagement is more important than ever. Gone are the days of simply providing a product or service and expecting customers to stick around. To stand out from the competition and create a loya...

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5 Ways to Improve Lead Generation with AI

12/18/2023       By: Michael Kansky

Businesses everywhere constantly strive to improve their lead-generation strategies. With the advancements in artificial intelligence (AI), we now have a powerful tool at our disposal to take our lead...

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How to Reduce Customer Churn Using AI

12/15/2023       By: Natalya Bucuy

Are you struggling to retain your customers? Don’t worry, artificial intelligence (AI) is here to assist. In this article, we’ll explore three exciting ways that AI can help you reduce cus...

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Best Practices for Contact Centers for 2024

12/13/2023       By: Michael Kansky

Contact centers play a crucial role in maintaining strong customer relationships and boosting brand loyalty. As technology continues to advance, it is important for contact centers to stay up-to-date ...

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“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support