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Live Chat Queueing

12/11/2024       By: Natalya Bucuy

Live chat queueing is a valuable tool for businesses looking to provide efficient and effective customer support. Using live chat queueing strategies, businesses can optimize their customer service o...

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LiveHelpNow Introduces KPI Dashboards, a Tool to Monitor Agent Performance

12/06/2024       By: Natalya Bucuy

Table Of Contents What are KPI Dashboards? Why do KPI Dashboards help improve performance?How can teams get started with KPI Dashboards?Ready? Set...

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30 Benefits of AI You Need to Know by the End of 2024

10/03/2024       By: Michael Kansky

Digital marketing is about connecting with people online to sell products or share ideas. But understanding what customers need and engaging them effectively can be tough. That’s where AI steps...

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Beyond the Basics: How Live Chat Enhances Communication for Property Managers Using Channel Managers

09/30/2024       By: Maria De Jesus

If you manage many properties, you’ve likely heard of using a channel manager to streamline your operations. They help organize listings, bookings, and messages in one spot, making it easier to man...

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Why 24/7/365 Support is the Secret Weapon Your Business Needs to Win Customers

09/23/2024       By: Maria De Jesus

Imagine this: a customer contacts your business after hours needing help, but no one is there. They leave frustrated, and you might lose them for good. Not ideal, right? Now, picture having 24/7/365 ...

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12 Ways that Healthcare Chatbots are Improving Medicine

05/26/2023       By: Robert Friedman

The healthcare industry faces many difficult challenges. These include everything from staffing and supply ordering to patient diagnosis and treatment. But what if the right technology could help res...

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How Colleges Can Benefit from Live Chat

07/31/2012       By: Maria De Jesus

College life can be overwhelming. For prospective students, the application process often feels like an endless marathon. Current students face the challenge of balancing courses, schedules, and fin...

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