LiveHelpNow - Omnichannel
30 Benefits of AI You Need to Know by the End of 2024
10/03/2024       By: Michael Kansky
Digital marketing is about connecting with people online to sell products or share ideas. But understanding what customers need and engaging them effectively can be tough. That’s where AI steps...
Know More
Beyond the Basics: How Live Chat Enhances Communication for Property Managers Using Channel Managers
09/30/2024       By: Maria De Jesus
If you manage many properties, you’ve likely heard of using a channel manager to streamline your operations. They help organize listings, bookings, and messages in one spot, making it easier to man...
Know More
Why 24/7/365 Support is the Secret Weapon Your Business Needs to Win Customers
09/23/2024       By: Maria De Jesus
Imagine this: a customer contacts your business after hours needing help, but no one is there. They leave frustrated, and you might lose them for good. Not ideal, right? Now, picture having 24/7/365 ...
Know More
Stop Wasting Time on Calls: How Call Deflection Boosts Customer Service Efficiency
09/13/2024       By: Maria De Jesus
Waiting on hold for customer service frustrates both customers and companies. With the rising need for quick solutions, handling all inquiries by phone is inefficient and outdated. Enter call deflect...
Know More
The Importance of Unified Communication in Customer Support for SMBs
09/06/2024       By: Maria De Jesus
Small businesses fuel the U.S. economy, with 33.2 million making up 99% of all companies. This contributed to millions of new jobs, driving growth nationwide. However, managing customer support acros...
Know More
NetSuite and LiveHelpNow: A Comprehensive Omnichannel Solution
07/29/2024       By: Maria De Jesus
Discover how our omnichannel solution integrates NetSuite and LiveHelpNow to enhance customer interactions and streamline operations Ensuring a seamless and consistent customer experience across m...
Know More
13 Omnichannel Strategies To Improve Customer Service
02/16/2022       By: Natalya Bucuy
Table Of Contents Provide Fun and Educational BlogsAbility to Compare QuotesThe Power of Conversational AIStaying Uniform and True to Brand V...
Know More
Categories
- AI and ChatGPT
- Contact Center and Help Desk Blog
- Customer Experience Blog
- Customer Success Stories
- Customer Support Blog
- Cybersecurity
- Data and Analytics
- General Archives
- HIPAA
- Integrations
- Lead Generation and Sales Tips
- Live Chat
- New Releases and Updates
- Omnichannel
- Others
- Small Business Blog
- Software Tips and Tricks
- Uncategorized