Natalya Bucuy
Natalya Bucuy is a content marketer at LiveHelpNow. With expertise in customer service and marketing, she has written numerous articles on the topic of customer experience, employee experience, and small business operations.
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Try HueNatalya Bucuy is a content marketer at LiveHelpNow. With expertise in customer service and marketing, she has written numerous articles on the topic of customer experience, employee experience, and small business operations.
12/15/2020
Who does not like a good makeover? Gee, after the year we all had, everyone of us deserves one for sure. Makeover for more fierceness in 2021! To help our customers enter the new year with a new c...
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12/11/2020
If you’re a small business looking to offer your customers more ways to pay, you’ll need to acquire merchant services. But what are merchant services, and how do you find the right provider for yo...
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11/30/2020
Even before the COVID-19 pandemic, more and more entrepreneurs were exploring the options of remote online business. In a 2019 survey conducted by Buffer, the data showed that 31% of respondents were ...
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11/20/2020
As much as we’re all looking forward to the year 2020 to end, it’s not over until the clock strikes midnight. Until then we still have some work to do. Holiday season is upon us and, as ever...
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11/13/2020
What do a customer experience professional, a yellow flower, and a bumble bee have in common? (Besides the obvious, which is the fact that they all bring joy to the world, or course!) They all want t...
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11/06/2020
Table Of Contents What is the primary cause of customer service burnout?Challenge #1: Remote EmployeesChallenge #2: Unusual circumstancesChal...
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10/08/2020
There are few things in life we cannot predict. Earthquakes. Which team will win the Super Bowl. What else the year 2020 has in stock. (The last one is truly scary.) Other things, however, we can fo...
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09/30/2020
It’s 2020. It’s a major election year. Parts of the U.S. are up in flames. Other parts of the country are facing major hurricanes. We all are dealing with is a national health pandemic. There is c...
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09/25/2020
Best Practices for Remote Contact Center Interesting fact #1: People born blind have heightened sense of hearing, touch, and smell. This happens because their brains are able to rewire connections and...
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09/21/2020
You might think you have the best call center and support team in the world. But can you prove it? Your call center support team is an important part of your omnichannel support strategy. Regularly me...
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