Be Small, But Mighty

Your tight knit team will feel like an army of customer service superstars. Experience live chat software that will allow your agents to effortlessly handle multiple customer requests at once. Whether customers are reaching out via live chat, email, SMS/text message or social media, your agents can manage it all through one, easy-to-use interface.

Your team will also have access to a custom knowledge base, where all the information they need to rapidly and efficiently provide first class support stands ready at their fingertips. Limited staff? No problem. We’ve even got 24/7/365 solutions like live professionally trained agents and custom AI-powered chatbots, like Hue, to help you manage overflow and after hours support requests.

You might think there’s no such thing as an easy button, but we’re here to prove you wrong. Once you implement our live chat suite, you’ll be able to engage with website visitors in real-time, view their browsing and order history, see what’s waiting in their shopping carts, and more. Your customers will also be able to reach out to you from anywhere at any time using their preferred communication channel. They’ll love texting you!

As a result, you’ll see a natural increase in conversions, sales, and demos. Meanwhile, our AI software will build a robust knowledge base that will help you craft a stellar self-service FAQ page that will give customers access to answers on their terms. Internally, you can use the knowledge base to create private articles and private categories that are only visible and searchable for your team members. Add sales scripts, troubleshooters and training resources, making the onboarding process a breeze.