Zoom Phone + LiveHelpNow
A modern, secure, full-featured omnichannel VoIP system that’s scalable to businesses of any size.
Zoom Phone’s features mesh perfectly with LiveHelpNow’s software to provide users with a flexible, mobile, and powerful cloud phone system. From call masking, monitoring blocking, forwarding, and recording to key integrations with Slack, Salesforce, and Google Workspace, Zoom Phone has everything your team needs to effortlessly support the modern customer.
Cloud VoIP Phone
Contact us to learn about the power of Zoom Phone for your organization.
Zoom Phone Kicks SaaS
There is no lack of reasons to love Zoom Phone. From its powerful global infrastructure to its low total cost of use, Zoom Phone is widely regarded as one of the best cloud phone systems in the industry, and it has the accolades to prove it. A leader in Gartner’s Magic Quadrant and rated 4.6 stars on Capterra, it has won over millions of businesses and customers by being easy to use, manage, and scale. Ideal for businesses of any size, Zoom Phone is jam-packed with features and will take your communications capabilities to the next level. Let us put you in touch with one of our Zoom Phone experts today!
Why LiveHelpNow Customers Will Love Zoom
Zoom Phone is like the peanut butter to LiveHelpNow’s jelly. For companies that want their agents to manage all communication channels, it’s the perfect marriage of SaaS powerhouses. Zoom Phone means one application for phone, webinars, and meetings. LiveHelpNow can streamline Zoom voice calls into our workspace and store call transcripts, details, and recordings within the system or send them to a separate CRM. The best part is that you’ll have happier, more efficient agents.
One System. One Safe, Simple Solution.
Not only is Zoom Phone user-friendly and easy to purchase, it’s secure and reliable. End-to-end encryption guarantees secure communications across all supported devices. Security provisions like GDPR and HIPAA compliance, passcode protections, and government level certifications, ensure that your data and privacy will always be protected.
The Most Advanced Call Management System
Simplify the management of all your voice and video communications with Zoom’s centralized admin for call detail reporting, data, and monitoring. A user-friendly dashboard provides your team with historical reports and real-time analytics as well as contact continuity with call forwarding, transfer, hold, call park, monitoring, queues and switch-to-meeting features. Other innovative features include enhanced call recording and call transcription, call masking and privacy, and multi-line desk phone support. Everything you need to manage an omnichannel communication powerhouse!
Zoom Phone Benefits
Everything you need to provide superior support.
Unified Messaging Queue
Support agents can manage all channels of communication, including phone, chats, texts, and emails, through one streamlined agent workspace.
Seamless Integration with LHN
It takes only one-click to authorize your Zoom Phone account with LiveHelpNow and you can streamline Zoom voice calls right into our workspace.
Zoom Phone has the lowest total cost of ownership of any UCaaS communications provider of its kind.
With a powerful global infrastructure built for video, Zoom Phone is reliable, and easy-to-use, manage, and scale.
Call Recordings and Transcripts
LiveHelpNow can store Zoom Phone call transcripts and recordings and send them directly to your CRM.
Meeting, webinar and messaging content is encrypted using 256-bit Advanced Encryption Standard (AES) guaranteeing secure communications across all supported devices.
Superior Data Protection
GDPR and HIPAA compliance, passcode protections, and government level certifications, ensure that your data will be protected.
A centralized point of administration for call detail reporting, data, and monitoring, and a user-friendly dashboard to provide historical reports and real-time analytics.
The Bells and Whistles
Innovative voice features include enhanced call recording and call transcription, call masking and privacy, and multi-line desk phone support.
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