LiveHelpNow LiveHelpNow
zoom-phone-icon

Zoom Phone + LiveHelpNow

A modern, secure, full-featured omnichannel VoIP system that’s scalable to businesses of any size.

Zoom Phone’s features mesh perfectly with LiveHelpNow’s software to provide users with a flexible, mobile, and powerful cloud phone system. From call masking, monitoring blocking, forwarding, and recording to key integrations with Slack, Salesforce, and Google Workspace, Zoom Phone has everything your team needs to effortlessly support the modern customer.

Cloud VoIP Phone

Contact us to learn about the power of Zoom Phone for your organization.

Feature spotlight

Zoom Phone Kicks SaaS

Zoom Phone Kicks SaaS

There is no lack of reasons to love Zoom Phone. From its powerful global infrastructure to its low total cost of use, Zoom Phone is widely regarded as one of the best cloud phone systems in the industry, and it has the accolades to prove it. A leader in Gartner’s Magic Quadrant and rated 4.6 stars on Capterra, it has won over millions of businesses and customers by being easy to use, manage, and scale. Ideal for businesses of any size, Zoom Phone is jam-packed with features and will take your communications capabilities to the next level. Let us put you in touch with one of our Zoom Phone experts today!

Why LiveHelpNow Customers Will Love Zoom

Why LiveHelpNow Customers Will Love Zoom

Zoom Phone is like the peanut butter to LiveHelpNow’s jelly. For companies that want their agents to manage all communication channels, it’s the perfect marriage of SaaS powerhouses. Zoom Phone means one application for phone, webinars, and meetings. LiveHelpNow can streamline Zoom voice calls into our workspace and store call transcripts, details, and recordings within the system or send them to a separate CRM. The best part is that you’ll have happier, more efficient agents.

One System. One Safe, Simple Solution.

One System. One Safe, Simple Solution.

Not only is Zoom Phone user-friendly and easy to purchase, it’s secure and reliable. End-to-end encryption guarantees secure communications across all supported devices. Security provisions like GDPR and HIPAA compliance, passcode protections, and government level certifications, ensure that your data and privacy will always be protected.

The Most Advanced Call Management System

The Most Advanced Call Management System

Simplify the management of all your voice and video communications with Zoom’s centralized admin for call detail reporting, data, and monitoring. A user-friendly dashboard provides your team with historical reports and real-time analytics as well as contact continuity with call forwarding, transfer, hold, call park, monitoring, queues and switch-to-meeting features. Other innovative features include enhanced call recording and call transcription, call masking and privacy, and multi-line desk phone support. Everything you need to manage an omnichannel communication powerhouse!

Zoom Phone Benefits

Everything you need to provide superior support.

Unified Messaging Queue

Support agents can manage all channels of communication, including phone, chats, texts, and emails, through one streamlined agent workspace.

Seamless Integration with LHN

It takes only one-click to authorize your Zoom Phone account with LiveHelpNow and you can streamline Zoom voice calls right into our workspace.

Affordability

Zoom Phone has the lowest total cost of ownership of any UCaaS communications provider of its kind.

Exceptional Reliability

With a powerful global infrastructure built for video, Zoom Phone is reliable, and easy-to-use, manage, and scale.

Call Recordings and Transcripts

LiveHelpNow can store Zoom Phone call transcripts and recordings and send them directly to your CRM.

Advanced Security

Meeting, webinar and messaging content is encrypted using 256-bit Advanced Encryption Standard (AES) guaranteeing secure communications across all supported devices.

Superior Data Protection

GDPR and HIPAA compliance, passcode protections, and government level certifications, ensure that your data will be protected.

Enterprise Reporting

A centralized point of administration for call detail reporting, data, and  monitoring, and a user-friendly dashboard to provide historical reports and real-time analytics.

The Bells and Whistles

Innovative voice features include enhanced call recording and call transcription, call masking and privacy, and multi-line desk phone support.

 

Book a free trial today!

Get a free trial

Live Chat Success in Tarrant County, Texas

Tarrant County Receives Prestigious National Award for Its Live Chat Program

With the right tools and a customer service mindset, Tarrant County Clerk’s Office in Texas is quick, efficient, and gets residents answers to their questions within minutes. This doesn’t sound like the government office you know? Well the Tarrant County team has won awards and LiveHelpNow Live Chat is a part of their success. And only 90 days after chat implementation, call volume was reduced by 80%.

Read Their Story
tarrant-county-cs-story
"We looked at a number of chat providers but kept coming back to LiveHelpNow. You do exactly what you say you will and have no issues with uptime and solve problems fast. That reliability matters."
- Director of Customer Support, Financial Services