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Recent Articles
Sep
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Appointment Scheduling Software for Small Businesses
09/06/2023 By: Natalya Bucuy
Modern times bring us digital tools faster than we might realize we need them. Appointment scheduling software is one tool that’s becoming a staple in a small business setting. And for good reasons. Fast-paced small business environments demand efficient tools that keep appointment information organized and accessible. Software that can handle a variety of scheduling-related […]
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Sep
01
Customer Service Outsourcing Statistics
09/01/2023 By: Michael Kansky
In this article, we’ll explain all key customer service outsourcing statistics you’ll need to know to make an informed decision on whether to outsource your organization’s customer service or keep it in-house. What’s one thing that every successful business has in common? Nearly every business relies on customer service to help prospects make a purchase […]
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Aug
19
Supervisor View Shows Real-Time Analytics
08/19/2023 By: Natalya Bucuy
What makes a good supervisor? One psychological study defines five components of effective supervision: support, trust, respect, time, and investment. While there is more on the topic, to facilitate and implement these qualities into their work supervisors must have a good toolset. LiveHelpNow strives to support our customers in their roles, and so we’re releasing […]
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