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Recent Articles
Jul
23
Optimizing Order Management with NetSuite and LiveHelpNow Integration
07/23/2024 By: Maria De Jesus
Effective order management and outstanding customer service are vital for success. Companies aim to simplify operations, offer real-time updates, and boost customer satisfaction. NetSuite, a complete business management software, and LiveHelpNow, a top customer support tool provider, combine to create a robust solution. NetSuite order management integration with LiveHelpNow helps businesses optimize order management, provide […]
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Jul
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Optimize Your Workflow with LiveHelpNow’s Intelligent Routing System
07/12/2024 By: Maria De Jesus
In today’s fast-paced business world, efficient and accurate customer support is vital. Companies need to offer great service while handling more inquiries. LiveHelpNow’s Intelligent Routing System excels in streamlining workflows and boosting customer satisfaction. What is LiveHelpNow’s Intelligent Routing System? LiveHelpNow’s Intelligent Routing System automates customer inquiry distribution. Using criteria like agent skills, customer history, […]
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Jul
02
Make Data-Driven Decisions with LiveHelpNow’s Advanced Reporting and Analytics
07/02/2024 By: Maria De Jesus
Making data-driven decisions is crucial for optimizing customer support operations. LiveHelpNow offers advanced reporting and analytics features that provide valuable insights into your team’s performance and customer interactions. In this article, we will explore how these tools can be leveraged to gather insights, monitor performance, and make informed decisions that drive success. Overview of LiveHelpNow’s […]
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