24/7 Chat Agents
Provide your customers with 24x7x365 live support for less than the cost of a nice dinner for two.
You manage your business, we'll handle customer support. Hire HelpSquad personalized chat agents trained to understand your business, provide customer support, and generate leads.
Our Agents Will Take It From Here.
Sign up for a demo. Start generating more leads.
Sit Back and Relax.
Professionally trained live chat agents that will answer your customers’ live chat, text and Facebook Messenger inquiries 24/7/365.
Your Piggy Bank Will Have A Big Old Pot Belly.
Why spend $30K or more on one full-time resource when you can spend $185 per month for a whole team that’s available 24x7x365? Utilize our shared team of professionally trained agents or we can hire agents for you dedicated specifically to your business.
Reelin’ In Leads. Hook. Line. and Chatter.
Big fish. Little fish. It doesn’t matter what kind of lead it is. The point is that you won’t miss a single one. Our agents provide live chat service around the clock, and they’re absolute experts at answering FAQs, capturing leads, and booking appointments.
Your Customers Will Be Over The Moon.
Being on hold is extinct with our live agents. Your customers will never have to wait again and they’re going to love you for it. All every customer really wants is speed, convenience, and a little personalized attention. Let us give it to them.
Managed Chat Support Benefits
Give Your Customers The Gift Of Around The Clock Support
Omnichannel Communication
Customers will have the power to communicate through any channel (i.e. SMS, live chat, or Facebook Messenger) and we’ll normally be able to start conversations in 30 seconds or less.
SMS/Text-to-Chat
Give your customers the power to text you using your existing business line. Customers will love texting from their mobile device instead of using browser-based chat.
24x7x365 Coverage
Day or night. Weekends and holidays. Our agents will provide award-winning support to your customers around the clock.
Eliminate Overflow
If your agents can cover 9 to 5, ours can handle the rest. Nights, weekends, holidays, or a busy day’s overflow. We’ve got you covered.
Reduced Call Volume
Reduce calls by up to 70% and free up your staff to handle more challenging inquiries that require hands-on attention.
Leads. Leads. Leads.
As soon as our agents gather a lead, we’ll email or text it to you or send it right to your CRM. We’ll get the sales process started so you can finish it.
US-Based Team
A US-based company and account management team that is always available to provide you with prompt, personalized service.
Try Us For Free
Let us win you over. With a free 14-day trial and monthly subscriptions, you can’t go wrong. We’re ready to impress you one chat at a time.
Key Integrations
You’ve already got tools in place that you love. That’s why our software is designed to integrate seamlessly with your existing CRM, CMS, knowledge base, and more!
Recent Articles
Mar
06
Customer Experience Trends 2023: Discover What Matters to Customers
05/17/2021 By: Artyom Petrosyan
Every year, customer experience trends reflect what really matters to customers. What drives these trends? The global economy, current world events, and technological innovations all play important roles. In 2023, customer experience trends follow the overall global movement of tech development. They also march in line with the general tendencies of digitalization and virtual practices. […]
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Feb
27
17 Texting Statistics that Show the Power of Connection with Customers
05/17/2021 By: Artyom Petrosyan
Text. Your. Customers. If this concept makes you pause and ask why you have come to the right place. Recent texting statistics show that texting is no longer a purely personal communication channel. Customers like to text. And businesses that incorporate texting into their communication practices get ahead in the game. How do we really […]
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Feb
22
9 AI Chatbot Examples That Help Businesses Thrive
05/17/2021 By: Artyom Petrosyan
In recent years, AI Chatbots have been all the buzz in the tech and business world. AI Chatbot Examples from companies, big and small, show success in customer interactions. As conversational AI continues to develop, consumers increasingly engage with chatbots. Statistics show definite growth in the use of bots, which is only expected to grow. […]
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