24/7 Chat Agents
Provide your customers with 24x7x365 live support for less than the cost of a nice dinner for two.
You manage your business, we'll handle customer support. Hire HelpSquad personalized chat agents trained to understand your business, provide customer support, and generate leads.
Our Agents Will Take It From Here.
Sign up for a demo. Start generating more leads.
Sit Back and Relax.
Professionally trained live chat agents that will answer your customers’ live chat, text and Facebook Messenger inquiries 24/7/365.
Your Piggy Bank Will Have A Big Old Pot Belly.
Why spend $30K or more on one full-time resource when you can spend $185 per month for a whole team that’s available 24x7x365? Utilize our shared team of professionally trained agents or we can hire agents for you dedicated specifically to your business.
Reelin’ In Leads. Hook. Line. and Chatter.
Big fish. Little fish. It doesn’t matter what kind of lead it is. The point is that you won’t miss a single one. Our agents provide live chat service around the clock, and they’re absolute experts at answering FAQs, capturing leads, and booking appointments.
Your Customers Will Be Over The Moon.
Being on hold is extinct with our live agents. Your customers will never have to wait again and they’re going to love you for it. All every customer really wants is speed, convenience, and a little personalized attention. Let us give it to them.
Managed Chat Support Benefits
Give Your Customers The Gift Of Around The Clock Support
Omnichannel Communication
Customers will have the power to communicate through any channel (i.e. SMS, live chat, or Facebook Messenger) and we’ll normally be able to start conversations in 30 seconds or less.
SMS/Text-to-Chat
Give your customers the power to text you using your existing business line. Customers will love texting from their mobile device instead of using browser-based chat.
24x7x365 Coverage
Day or night. Weekends and holidays. Our agents will provide award-winning support to your customers around the clock.
Eliminate Overflow
If your agents can cover 9 to 5, ours can handle the rest. Nights, weekends, holidays, or a busy day’s overflow. We’ve got you covered.
Reduced Call Volume
Reduce calls by up to 70% and free up your staff to handle more challenging inquiries that require hands-on attention.
Leads. Leads. Leads.
As soon as our agents gather a lead, we’ll email or text it to you or send it right to your CRM. We’ll get the sales process started so you can finish it.
US-Based Team
A US-based company and account management team that is always available to provide you with prompt, personalized service.
Try Us For Free
Let us win you over. With a free 14-day trial and monthly subscriptions, you can’t go wrong. We’re ready to impress you one chat at a time.
Key Integrations
You’ve already got tools in place that you love. That’s why our software is designed to integrate seamlessly with your existing CRM, CMS, knowledge base, and more!
Recent Articles
Nov
15
Voice Chat Feature Facilitates Better Connection With Customers
Alexander Graham Bell spent most of his life working with the deaf. His mother lost most of her hearing due to a childhood illness and his wife was completely deaf. In his work as a speech therapist and a teacher at the Boston School for the deaf, he studied the ways in which sound transmits […]
Know More
Sep
21
Introducing Zoom Phone Integration with Zoho CRM
Providing excellent customer service starts with understanding the customers, their needs, and behaviors. LiveHelpNow contact center software empowers customer service teams by providing tools that help them understand the customers better. Our chat, email ticket, SMS, self-help Knowledge Base, and social media integrations allow businesses to create a comprehensive map of the customer journey. Now, yet […]
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Aug
22
How to Grow Your eCommerce through Live Support
Let’s say you’ve built a great eCommerce website. The design, the content, and the product directory are up to the mark. But the conversion rate isn’t. What does this say about your audience? Real-time interaction is one of the few drawbacks that eCommerce stores have over brick-and-mortar stores. So it shouldn’t be surprising that 73% […]
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