Boost Brand Image with LiveHelpNow’s Customizable Surveys
06/18/2024
Understanding your customers is more important than ever. LiveHelpNow’s customizable survey feature, with up to 10 questions, offers a powerful way to gather essential feedback. Here’s ho...
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Effective Email Tracking and Accountability with LiveHelpNow’s Ticketing System
06/12/2024
Effective tracking and accountability are crucial for customer support teams to provide timely and accurate responses. Especially when utilizing email tracking software. However, without the right to...
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Enhancing Customer Support with LiveHelpNow’s Advanced Chat Queuing Rules
06/11/2024
Efficient customer support is crucial for high customer satisfaction. A key part of this is managing chat queues well. LiveHelpNow offers advanced chat queuing rules for this. Administrators can set ...
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Enhance Customer Support with LiveHelpNow’s Zoom Integration for Screen Sharing
06/05/2024
Efficient customer service is essential. LiveHelpNow’s Zoom integration for screen sharing enhances remote support, allowing teams to solve complex issues in real time. This article covers the ...
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Ensuring Privacy: The Benefits of Secure Forms for Sensitive Data Collection
05/31/2024
As our reliance on digital platforms grows, how can we ensure the protection of sensitive information? Businesses handling personal and financial data must secure customer information. Enhanced forms...
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Securing Customer Data: How to Collect Sensitive Information Safely in Live Chat
05/31/2024
As more businesses use live chat for real-time support, they need to handle sensitive information safely. This article covers the best practices and features to help you manage customer data securely...
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Unifying Customer Interactions: The Power of Live Chat Integrations
05/30/2024
In today’s multi-channel world, seamless customer support across platforms is essential. Companies need robust integrations to manage all interactions efficiently from a single platform. This ...
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Discovering the Hidden Gems of LiveHelpNow: Underrated Live Chat Features
05/30/2024
Customer service success lies in the details. While some features of LiveHelpNow’s Live Chat are well-known, others are just as powerful but overlooked. Three useful tools to enhance customer servi...
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