Pricing
Simple pricing for support teams that want to save time and money
LiveHelpNow gives you a complete support platform in clean, predictable tiers. Choose the level that fits your team. Add advanced AI only when you are ready. No surprises. No clutter. No hidden upgrades.
Essential
from
$39 /mo- Live chat
- Knowledge base
- Support portal for customers
- Unlimited articles
- Surveys and canned responses
- Secure forms
- Conversion tracking
- Social channel support
- Basic automations
- Basic reporting
- One chat domain
- One knowledge base
Professional
Most Popularfrom
$59 /moEverything in Essential Plus
- Ticketing
- Workforce management features
- Advanced automations
- Performance dashboards and KPI reporting
- Data export
- Call logging
- Phone integration through Zoom for routing and tracking
Premium
from
$79 /moEverything in Professional plus
- White glove onboarding
- Monthly dedicated success call
- Advanced automations
- Priority support
- Removal of LiveHelpNow branding
- Additional knowledge base capacity
- Higher limits across automation and reporting and data storage
AI Packaging
Enhance your customer service with AI-powered features
AI Agent Assist
Unlimited Usage
Internal-only agent assist (never customer-facing).
Suggests responses, summaries, next steps.
Knowledge AI
Professional or Premium
- Professional: 2,000 AI Answers
- Premium: 5,000 AI Answers
Customer-facing, KB-grounded AI answers.
hue AI FAQ bot with the automation and workflows.
Conversational AI
Professional or Premium
- Professional: 1,000 AI Conversations
- Premium: 3,000 AI Conversations
Autonomous conversations powered by AI.
Conversational AI Plus
Professional or Premium
- Premium: 7,000+ AI Conversations
Autonomous conversations powered by AI for high-volume chat.
Enterprise
Custom pricing
For large or complex requirements that need unlimited flexibility and deeper control.