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330 S WARMINSTER RD, SUITE 341, HATBORO, PA 19040
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10000 Pristina, Kosovo
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Krakow, Poland
Recent Articles
Apr
29
Transforming Customer Experience Through AI Chatbot Integration
04/29/2025 By: Mary Dellosa
As customers demand instant help and 24/7 service, businesses must adapt fast. AI chatbot integration now leads this change. These smart tools go beyond basic support. They reshape how companies connect with people. From handling tickets to boosting sales, AI chatbots now drive digital success.But adding a chatbot is not enough. You must build smooth, […]
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Apr
22
Mastering Customer Service Etiquette: The Ultimate Guide to Professional Interactions
04/22/2025 By: Mary Dellosa
In today’s world, customers expect more. One bad moment can cost more than a sale, it can lose a customer for life. The key difference often lies in customer service etiquette. It’s more than being polite. It means speaking clearly, showing care, and staying professional in every interaction. This guide covers the key rules, best […]
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Feb
20
Customer Service Operations Playbook: How to Reduce Costs & Improve CX
02/20/2025 By: Maria De Jesus
Why Customer Service Operations Matter More Than Ever Customer service can make or break a business. Companies that invest in customer service operations don’t just keep customers happy; they cut costs and boost revenue while creating brand loyalty that lasts. On the flip side, bad service is costly—U.S. businesses risk losing $856 billion annually due […]
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