ChatGPT Customer Service Software
An AI Breakthrough in Customer Experience
Power your customer service with ChatGPT AI technology that will answer your customer’s most pressing questions. LiveHelpNow now offers a revolutionary AI tool to all users we call Hue. Customer support agents, content creators, and your customers can now leverage this groundbreaking AI. Your team will save time and create never before seen customer experiences to turn your customers into advocates.
ChatGPT AI Now With Every License
Start a free trial and harness the power of GPT-4 AI. No credit card required.
Feature spotlight
A Wave is Coming
The AI tsunami is here and it starts with Hue. While ChatGPT uses the internet to gain general knowledge on all topics, Hue is only scanning your websites and data you choose. So whatever question your customers may have… Hue has the answer. Other AI tools include a knowledge base content writer, transcript summarization tools, agent tools to improve the friendliness of chat replies, and so much more.
And since OpenAI houses over 100 languages, there is a world of possibilities waiting for you.
Knowledge in Seconds
Create content for your Knowledge Base in a flash with AI technology. Hue allows writers to re-write, expand, and summarize content into easy-to-read knowledge articles. The AI-powered feature allows users to write content in the style of their choice, and is sure to enhance your search engine optimization (SEO).
Save months worth of work by creating an entire Knowledge Base for your customers in mere days. Answer customers’ questions by providing them with the knowledge they want and need to keep them engaged 24/7/365. Opportunities are endless when it comes to our AI agents.
Faster Escalations
Service escalations can hurt CSAT scores. Customers don’t like being passed around between agents, but with Hue, agents can summarize long conversations before the transfer. AI-generated summaries allow new agents to get a quick understanding of the problem and help the customer immediately.
Quick and easy problem solving is here.
Friendlier Chat Replies
Hue Agent Assist will turn your customer service team into superstars. With a click of a button, AI will generate responses to customer inquiries. It finds the answers from data sources such as chat transcripts, knowledge base articles, and your website.
Additionally, if agents are in a rush or too blunt, Hue can take replies they’ve composed and make them more polite and welcoming. Customer Service software + AI will make your agents’ jobs easier and customer experiences richer.
Richer Tickets and Emails
The right answer exists – on your website or in past tickets – but agents can’t remember everything. Hue can find any answer in seconds. With the click of a button, AI will compose a professional reply with the correct answer and in the right format.
If an agent writes their own reply, AI + LiveHelpNow will expand the response with a human-like touch. Happier agents = happy customers.
Book a free trial today!
Get a free trialLive Chat Success in Tarrant County, Texas
Tarrant County Receives Prestigious National Award for Its Live Chat Program
With the right tools and a customer service mindset, Tarrant County Clerk’s Office in Texas is quick, efficient, and gets residents answers to their questions within minutes. This doesn’t sound like the government office you know? Well the Tarrant County team has won awards and LiveHelpNow Live Chat is a part of their success. And only 90 days after chat implementation, call volume was reduced by 80%.
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So you have decided to start a knowledge base. Smart choice! But a knowledge base can’t be established simply by installing a knowledge base software and slapping together some articles. It needs to make sense to the reader, and it needs to be user friendly. One way to achieve that is by classifying your articles into […]
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