Maria, a BPO industry professional for a decade, transitioned to being a virtual assistant during the pandemic. Throughout her career, she has held various positions including Marketing Manager, Executive Assistant, Talent Acquisition Specialist, and Project Manager. Currently, she is a member of the marketing team as a Content Writer for LiveHelpNow.
07/15/2025
Table Of Contents What Is Live Chat?Three Ways to Do Live ChatLive Chat Software24/7 Live Chat SupportLive ChatbotHow to Know Which One’s R...
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07/02/2025
Table Of Contents What is a Help Desk?What is Live Chat?When One Might Be EnoughYou might only need Live Chat if:You might only need a Help D...
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06/26/2025
Table Of Contents What Is a Chatbot?ChatGPT vs GeminiA Quick HistoryStrengths and Use CasesPersonalization and Context HandlingData Privacy, ...
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02/20/2025
Table Of Contents Why Customer Service Operations Matter More Than EverWhat is Customer Service Operations?Step 1: Automate Where It Makes Se...
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02/12/2025
Table Of Contents What Is Service Desk Software?Why Small Businesses Need Service Desk SoftwareThe Biggest Benefits:Trending NowKey Features ...
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01/28/2025
Table Of Contents What Is a Customer Service Ticketing System?Key Benefits of Customer Support Ticketing SystemsEmerging Trends in Customer S...
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01/23/2025
Table Of Contents What is Workflow Management Software?Why Businesses Need Workflow Management ToolsFeatures That Make Workflow Management So...
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12/14/2024
Discover how our omnichannel solution integrates NetSuite and LiveHelpNow to enhance customer interactions and streamline operations Ensuring a seamless and consistent customer experience across m...
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09/30/2024
If you manage many properties, you’ve likely heard of using a channel manager to streamline your operations. They help organize listings, bookings, and messages in one spot, making it easier to man...
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09/23/2024
Imagine this: a customer contacts your business after hours needing help, but no one is there. They leave frustrated, and you might lose them for good. Not ideal, right? Now, picture having 24/7/365 ...
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