Maria, a BPO industry professional for a decade, transitioned to being a virtual assistant during the pandemic. Throughout her career, she has held various positions including Marketing Manager, Executive Assistant, Talent Acquisition Specialist, and Project Manager. Currently, she is a member of the marketing team as a Content Writer for LiveHelpNow.
08/12/2025
Chatbots are everywhere. But most of them? They’re either too basic or too robotic. They might give you a canned response, but they don’t really help your customer. Now picture this: a ch...
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08/12/2025
Table Of Contents Quick Comparison Table1. LiveHelpNow — Best All-in-One Zendesk Alternative for Value and Support2. Freshdesk — Popular,...
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08/06/2025
You know how it goes. Customer messages don’t stop just because it’s midnight. But your support team? They need sleep. That’s where an AI customer service chatbot comes in. It’s like hirin...
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07/29/2025
Table Of Contents Why Social Media Is the New Customer Support FrontlineWhat Is Social Media Customer Service Software?How to Use Social Medi...
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07/15/2025
Table Of Contents What Is Live Chat?Three Ways to Do Live ChatLive Chat Software24/7 Live Chat SupportLive ChatbotHow to Know Which One’s R...
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07/02/2025
Table Of Contents What is a Help Desk?What is Live Chat?When One Might Be EnoughYou might only need Live Chat if:You might only need a Help D...
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06/26/2025
Table Of Contents What Is a Chatbot?ChatGPT vs GeminiA Quick HistoryStrengths and Use CasesPersonalization and Context HandlingData Privacy, ...
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02/20/2025
Table Of Contents Why Customer Service Operations Matter More Than EverWhat is Customer Service Operations?Step 1: Automate Where It Makes Se...
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02/12/2025
Table Of Contents What Is Service Desk Software?Why Small Businesses Need Service Desk SoftwareThe Biggest Benefits:Trending NowKey Features ...
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01/28/2025
Table Of Contents What Is a Customer Service Ticketing System?Key Benefits of Customer Support Ticketing SystemsEmerging Trends in Customer S...
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