Live Chatbot
Superior Customer Support On Autopilot
Are your agents drowning in a sea of customer requests? Are there no customer support agents to man the ship after hours? No problem. Our live chatbot is beautifully integrated with our live chat software. So, the live bot can help with initial contact, provide your customers with 24/7 support, capture lead information, schedule appointments, and more. Pretty much the only thing it can’t do is bring you a coffee and the morning newspaper. But, we’re working on it. In the meantime, take it for a test drive. Experience support on cruise control.
We'll Build Your Bot
Schedule a demo and we'll handle the rest.
We bot this!
Automate the easy stuff so your agents can focus on the tough stuff. We'll implement your bot and then it's easy to maintain. Sit back and enjoy the benefits of hassle free support.
Answers On-Demand
We'll help you craft tailored responses for your FAQs. Answers can include anything from videos and how-tos to infographics and assembly instructions. Once the proper responses are set, everything your customers will ever need to know will be at the ready to be served up from your bot’s easily expandable arsenal.
You’ve Got Bigger Fish To Fry
Let the chatbot sweat the small stuff. Beautifully integrated with our live chat software, your live chatbot will be there to handle common customer inquiries. In turn, your team will have more time to devote to complicated requests. This will take a large amount of the chat load off your staff. It will also increase organizational efficiency.
The Team Member You Never Knew You Needed
Our live chatbots can answer order questions, set appointments, conduct surveys, calculate answers, collect confidential information, and more. Of course, there may be issues that you prefer your staff to handle. No problem! Our bots will delegate inquiries to specific departments or agents based on set criteria.
Chatbot Benefits
Everything you need to offer 24/7 support.
Service On-The-Go
Your customers don’t have time to be stuck in a web chat browser or waiting in a queue. Let them get the answers they need from anywhere anytime.
SMS Chatbot
This ain’t your grandma’s chatbot. It won’t only answer your customers’ live chats, it will answer their SMS/text messages, too! The ultimate mobile self-help tool.
Automatic Lead Forwarding
The live chatbot will log your website visitors, and collect their contact information. It can then forward the data to you or right to your integrated CRM or marketing software.
Secure Forms
The bot can securely receive PCI, PHI, and HIPAA sensitive information from your customers. It will easily and safely accept loan applications, credit card information, and more.
Unlimited Work Flows
Unlike other providers, we don’t limit the number of chat sessions and flows available to you. This means that you can design as many different routes for your customers to take as you need.
Easy to Maintain
This is a no worries type of bot. We’ll take care of implementation then use our easy-to-use user interface for changes. We’ve got you covered!
Key Integrations
Need the bot to grab information from your ecommerce platform or CRM? Automate simple processes with ease.
Customer Experience Planning
Schedule a session with one of our experts to map your chatbot flows. It will optimize organizational efficiency and ensure a superior customer experience.
Customized Bots
With our custom builds, your intelligent chatbot will be able to track orders, process orders, schedule appointments, book meetings and more!
Book a free demo today!
Book a free demoRecent Articles
Feb
20
Customer Service Operations Playbook: How to Reduce Costs & Improve CX
02/20/2025 By: Maria De Jesus
Why Customer Service Operations Matter More Than Ever Customer service can make or break a business. Companies that invest in customer service operations don’t just keep customers happy; they cut costs and boost revenue while creating brand loyalty that lasts. On the flip side, bad service is costly—U.S. businesses risk losing $856 billion annually due […]
Know More
Feb
12
The Best Service Desk Software for Small Businesses: Features You Need
02/12/2025 By: Maria De Jesus
Running a small business isn’t easy. Between keeping customers happy, managing employees, and staying on top of finances. You don’t have time for IT headaches or customer service bottlenecks. That’s where service desk software tools come in. The right customer service desk software can transform your business by automating support, organizing customer interactions, and making […]
Know More
Feb
04
Email Auto Answer Powered by Hue AI
02/04/2025 By: Michael Kansky
Introduction to Hue AI Businesses are turning to AI to improve customer service and communication. LiveHelpNow’s Hue AI is designed to take customer support to the next level, ensuring quick and effective responses to emails and inquiries. By automating routine tasks and providing instant answers, Hue AI transforms customer interactions and lightens the workload for […]
Know More
