LiveHelpNow - Blog
Softwareadvice.com surveys customer service software buyers
08/22/2013 By: Natalya Bucuy
Software Advice’s customer service investigator blog recently published the results of an in-depth survey targeting hundreds of customer support managers, IT directors and other customer servi...
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Why Mobile Chat May be the Best Thing to Ever Happen to You
08/20/2013 By: Natalya Bucuy
One of our proudest features here at LiveHelpNow is our fully functional, user-friendly Live Chat app. It operates on Apple and Android devices, and fills virtually all the holes left by traditional,...
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Open a streaming API of your live chat data
07/30/2013 By: Natalya Bucuy
Introducing Eventing API – every webmaster’s dream Wouldn’t it be nice to have all the customer data LiveHelpNow collects for you sent instantly to your contact management system? Ev...
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Send LiveHelpNow chats to SalesForce CRM
07/30/2013 By: Natalya Bucuy
Customer relationship management in the cloud Wouldn’t it be nice if you could house all of your LiveHelpNow chat sales leads and customer service inquiries in Salesforce CRM automatically? With Li...
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Talk business to me: Why a real phone conversation can trump a cold email
07/24/2013 By: Natalya Bucuy
Image courtesy of stockimages / FreeDigitalPhotos.net How many times have you found your inbox cluttered with messages from various businesses that you don’t care to read? How many times have you fo...
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Live Chat cobrowsing, powered by join.me
07/10/2013 By: Natalya Bucuy
Serve customers like never before with join.me Provided by LogMeIn, join.me will allow you to serve your customers like never before. See a chatting customer’s screen and take over mouse and keyboa...
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Does My Website Suck?
06/11/2013 By: Natalya Bucuy
#page li{margin:15px;} Maybe site traffic has slowed, maybe you haven’t gotten a unique hit on your site since the 90’s, maybe your competitors have started prank calling you because your websi...
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Help! I work with a jerk!
05/29/2013 By: Natalya Bucuy
Everyone, at some point or another, meets someone they absolutely cannot stand. When you’re forced to work with them; however, is where real problems arise. Have no fear; we are here to help. Unclen...
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LiveHelpNow releases integral “Chat Button” and “HelpOut Tab” plugins
04/30/2013 By: Natalya Bucuy
New Arrivals LiveHelpNow is announcing the release of two highly anticipated plugins for websites built with content managers, the “Chat Button” and the “HelpOut Tab.” LiveHelpNow’s Chat But...
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Knowledge Base article editor & Ticket system notifications get a facelift
03/04/2013 By: Natalya Bucuy
The LiveHelpNow Knowledge Base article editor has a new look and feel along with better performance. You’ll now be able to create ‘private’ tickets that are never visible to customer...
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